Reset Password

This option provides a way to reset the password of a user from the admin portal.

After selecting this option and saving the user, several things happen internally; first, a random and unique code is generated for this user which is sent to the user's email. Once the user receives this code, the user is to enter the received code as a password on the login screen. If correct, the system will ask the user to generate a new password which must contain at least 8 characters including a symbol and a number.

By accepting the new password, the user is redirected back to the login screen to use the previously created password.